Moving Safely: Our Non-Transportable and Prohibited Items Policy
Keeping Your Move Safe and Worry-Free
At USA Movers App, customer safety and care are always at the heart of what we do. To make sure every move is safe, smooth, and compliant with transportation regulations, there are certain items that cannot be placed on our moving trucks. Understanding these rules before moving day helps prevent complications and ensures a successful relocation for everyone involved.

Why Some Items Can’t Be Moved
Certain products can pose risks during transportation due to being flammable, explosive, perishable, or legally restricted. Moving trucks experience changes in temperature and conditions that can make some items unsafe to carry. Our policy follows safety guidelines to protect your belongings, our movers, and your new property.
Items We Cannot Transport
To help you prepare, here are the most common categories of prohibited items:
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Hazardous or flammable materials such as gasoline, motor oil, propane tanks, paint thinner, or fire extinguishers.
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Chemicals and cleaning products that might spill or release fumes, including bleach, aerosols, and ammonia.
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Perishable foods like fresh produce, open containers, or frozen goods.
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Plants and soil especially for long-distance moves, where agricultural restrictions may apply.
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Pets and live animals which must travel with their owners for comfort and safety.
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Valuables or important documents including jewelry, cash, passports, and medical records, which are best kept in your personal care.
How to Prepare for a Safe Move
Before packing day, review what you plan to transport and set aside any restricted items. Many local facilities can assist with proper disposal or recycling of hazardous materials. If you are unsure whether something is allowed, reach out to our customer service team for clarification.
Alternatives and Helpful Tips
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Carry essential personal items (like valuables or important papers) with you.
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Donate unopened cleaning products or food items to local charities.
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Ask our team for advice on safe ways to handle or transport sensitive items privately.
Following these guidelines keeps your move safe, efficient, and stress-free. At USA Movers App, we take pride in ensuring every relocation meets the highest standards of care and professionalism. By understanding what can and cannot be moved, you help make the process easier for everyone—while protecting your belongings and peace of mind.







